Big Master Tow Service / Kansas City, Missouri

Our story

A tow starts with a vehicle. Good help starts with listening to the driver.

01 / On the job

The details that make the move.

Vehicle being loaded onto a flatbed in daylight — Load checked before departureKC / MO — 01

Tow operator checking straps around a vehicle wheel — Vehicle secured for transportKC / MO — 02

02 / Why we work this way

When someone calls from the side of the road, they need more than a truck. They need to know what happens next. At Big Master Tow Service, we ask where you are, listen to what the vehicle is doing and talk through roadside help or a tow. Then we check the equipment, secure the vehicle and confirm its destination before the trip begins.

03 / Our working notes

A practical approach, from first call to final stop.

Dispatch note / 001

First, tell us where you are.

A nearest cross street, your vehicle and what went wrong help us work out the right response. If you’re beside traffic, get somewhere safe first.

Decision point / 002

Roadside help or a tow?

A flat tire, dead battery or lockout may call for on-site assistance. If the vehicle can’t be driven safely, we’ll discuss transport and where it needs to go.

Equipment / 003

Match the move to the vehicle.

Tell us about damage, clearance or a flatbed preference so we can discuss appropriate equipment.

Before departure / 004

Check the load.

Vehicle secured

Destination / 005

Know where it’s going.

We confirm the destination before transporting your vehicle.

1001 Spruce Avenue / Kansas City, Missouri

Kansas City is our starting point.

04 / Your next move

Tell us what stopped you.

Have your location, vehicle details and destination ready if you can. We’ll talk through the right kind of help and an estimate before the vehicle is moved.

Call (816) 616-4378

Big Master Tow Service1001 Spruce Avenue · Kansas City, MO